Sales Coordinator

ROLE Do you love managing calendars, doing data entry, administrative tasks? Are you looking for ways to create new systems or optimize existing ones? Are you great at problem-solving and creating solutions to current and future problems? Are you passionate about changing the financial future of moms & their families? Then The Rainmaker Family is looking for you! Stephen & Chelsey Diaz are seeking a full-time Sales Coordinator to help The Rainmaker Family sales team be the best that it can be. As a part of The Rainmaker Family team, we’re always looking to steward and multiply what we do, looking for ways to love and serve families who are ready for financial breakthroughs. Sales Coordinators are responsible for generating business revenue by increasing the overall efficiency of the sales department. Our perfect Sales Coordinators Team Member loves to serve others and is obsessed with accuracy and efficiency. RESPONSIBILITIES Sales Call Calendar Management Manage, track, and optimize calendar availability for all sales reps Track calendar availability (openings) for sales rep Approve & grade lead applications Cancel & delegatee unqualified applications Share daily calendar report in Slack Communicating calendar KPIs to marketing/setters daily Verify incoming appointments have proper attribution Lead source & status If leads are double booked, & both leads show up to call, urgently assign the lead to a new sales rep CRM Management Point of contact (expert) for everything related to our CRM - Zendesk Sell Confirm all leads/opt ins are contacted by sales reps Confirm sale reps are following outbound process Reassign leads to different sales reps Update lead status Point of contact between sales reps and Zendesk Sell support when they have issues Confirm sales reps updating their leads/deals in the CRM Sales Reporting Responsible for managing and updating all company tracking sheets Sales/KPI Tracker Closer Tracker Sheets Setter Tracking Sheets Verify company tracking sheets against data from CRM and analytics software Share daily sales KPIs in Slack Confirm sales reps are updating their activity and projection sheets Paid Ads Reporting Responsible for managing and updating all company tracking sheets Sales/KPI Tracker Share daily sales KPIs in Slack Verify company tracking sheets against data from multiple sources General Administrative Tasks Confirm sales reps are submitting their end-of-day (EOD) reports. Point of contact between sales reps and commission/accounting team Manage and track sales rep time off Confirm new students are successfully connected with their coach Document all workflows and create screen record standard operating procedures (SOP) of tasks Create an SOP & task library for all tasks done in this role (Library will be built in Monday.com) RESULTS Generate business revenue by optimizing the sales team’s calendar/call availability Generate business revenue and increase value per lead by managing the CRM Generate business revenue by tracking sales KPIs so we can identify areas for growth, improvement, and optimization Generate business revenue by tracking paid ads KPIs so we can identify areas for growth, improvement, and optimization Generate business revenue by removing administrative obstacles for sales reps so they can spend more time selling Generate business revenue by increasing the efficiency of the sales department Complete SOP & Task Library For This Position REQUIREMENTS Integrity: Be someone who follows through with what you say. You are responsible for tracking all business data. Crucial business decisions are made based on this data. Ensure data is accurate and verified. Work ethic: This is not an easy job. The sales department is always busy. You must be willing to work hard in a fast-paced environment. Proactivity: Look ahead in an attempt to anticipate potential problems. Execute plans to avoid those problems. Have systems in place to mitigate damage those problems cause the business. Solutionary: Create solutions to problems. Do not leave problems unresolved. Create a plan on how to solve the problem before bringing the problem to your manager. Attention to detail: Data management is a HUGE part of this role. You must be obsessed with verifying the data is accurate. Mistakes in the data will not be tolerated. To ensure you really do pay attention to the details, post the words madewell jeans in all caps as the subject line of your reply to this job post. Also, in the description tell us about your favorite movie. High standards: You will primarily be interacting with the sales team. The sales team is a high standard & high intensity environment. To be a part of the sales team, you must have high standards for yourself and must live up to the sales team’s high standards. Accountability: Willingness to be held accountable for reaching outcomes/performance KPIs. You understand that you will leave the team if you do not meet performance KPIs. Availability You must have t