Skip to main content
Drose Solutions logo

Drose Solutions

1328 days ago

Customer Support Agent

EmployeeCustomer Service & SupportFull-Time

Job Overview

Key role details at a glance.

Company location

Not specified

Work type

remote (Philippines)

Job Description

Role context, responsibilities, and expectations.

We are currently seeking a Filipino Customer Support Agent to join our team. The ideal candidate should be fluent in English and able to work Tuesday to Saturday. No prior experience is required as training will be provided. Responsibilities: Handle customer inquiries and complaints via phone, email, and chat Provide accurate and timely responses to customer inquiries and resolve issues promptly Use a customer-centric approach to ensure customer satisfaction Communicate effectively with customers to understand their needs and provide appropriate solutions Document customer interactions and maintain accurate customer records Collaborate with team members and other departments to resolve customer issues and improve processes Requirements: Fluency in English (verbal and written) Strong communication and interpersonal skills Good problem-solving and analytical skills A customer-centric approach to work Strong multitasking and time-management skills Ability to work Tuesday to Saturday We offer a competitive salary of $850 USD per month. If you are a self-motivated individual with a passion for customer service, please apply today!

Application Requirements

What candidates need before applying.

No additional questions required

You can apply directly without answering any screening questions.

Similar jobs

Other roles you may want to review.

Company logo

Catapult Consultants

Telesales / Appointment Setter

ContractorFull-Time
30000 - 42000/monthly (PHP)
remote (Philippines)