Customer Service

We require a full-time Customer Service Representative for a busy publication company based in Christchurch New Zealand. We are after a self-motivated person to join our team of VA's contacting client / potential clients for various printed media products in a fast-based directed environment, working alongside your own production coordinator/s. If customer service and communications are your forte. You are someone who takes pride in being grammatically correct, and numerically adept and understands what it means to provide customers with exceptional customer service daily. We are looking for someone with: - A well-spoken phone manner and can easily connect with people - Well-spoken English - Well-written English - Good research skills and an ability to learn fast - Resilient, punctual, and can quickly adapt to a constantly changing environment with multiple priorities (highly regarded) - Take accurate orders for products and services - Ability to work under pressure with strong attention to detail - Proactively assist colleagues and suppliers with queries and problem-solving. - Experienced with Gmail We are looking for someone that has been a Virtual Assistant and has dealt with customer service with 6 months to a year of experience. If you believe this position is right for you, please send your CV to me on the email below. When applying please add "Customer Service Rep" in the email subject line and attached a voice recording. Kind Regards, Amber Mundy Production Coordinator Manager Academy Group Head Office 38 Lowe St, Addington, Christchurch 8011