Call Center Communicator

2 Possible Positions We are a standby call center for an Insurance Company. In the event of a disaster we need 2 competent, experienced inbound customer service call center agents. Full-Time US Eastern Standard Time EXAMPLE SCHEDULE 8 am - 5 pm Monday through Friday Must have reliable & high-speed internet, PC, headset, microphone, and a quiet work area. Typical Day includes: 750 Attend a daily huddle meeting via MS Teams 800 Begin Answering Calls Noon - 1 Lunch 100 Resume Answering Calls 445 - End Taking Calls 450 - Shift End This job is answering calls to help people initiate insurance claims. You log in to our phone system and then start a claim in an online portal. I've been in the call center business for 30+ years. These positions could become permanent and might transfer to working directly for the Insurance Company. My longest-tenured contractor through Upwork has been full-time employed by me for 5+ years. If you are interested in your name being added to our talent list, please reply to pam@classicvisioncare.com answering these questions: Internet Speed? PC Processor? Headset Brand? Describe your inbound customer service experience? What campaign did you work on? (for example AT&T Internet Service, CC processing, etc) If called, could you start within 24 hours? Are honest and reliable? Please also attach your CV and a 1-minute voice recording introducing yourself to pam@classicvisioncare.com Answer this personality test: go.cultureindex.com/p/83cGGDecZ1lCaaVc6 Thank you!