Sales Development Representative

How to Apply

Please attach a 1–2 minute video introducing yourself and explaining what Coast is in your own words. Include your resume and send both to robby@coastapp.com

About Coast

Coast is a maintenance and work order platform built specifically for the deskless workforce. Available on Android, iOS, and web, our software is designed for teams on the move—making it easy to stay connected and on top of daily operations, no matter where work happens.

By combining real-time chat with customizable maintenance workflows, Coast helps teams streamline communication, coordinate tasks, and get more done with less friction.

While Coast is flexible enough to support a wide variety of operational needs, our current focus is on solving critical maintenance challenges for organizations that rely on speed, clarity, and accountability.

Role

We’re looking for exceptional communicators who are curious, intuitive, and quick to connect with people. This is an **inbound SDR role**—you’ll be reaching out to people who have already discovered Coast through our app, website, or a trial signup.

Your job is not to sell the product, but to **start meaningful conversations**, uncover the prospect’s real-world challenges, and determine if Coast can help. You’ll qualify the opportunity through thoughtful discovery, and **hand off high-quality leads to our Account Executives** with the insight they need to tailor the demo and win the deal.

This is a fast-paced, high-energy role that values a **consultative, people-first approach**—grounded in genuine conversation and thoughtful insight, not one-size-fits-all pitches. You’ll uncover roadblocks, challenges, and opportunities through **creative questioning and open-minded value framing**—giving the AE team multiple ways to position a solution.

**While formal sales experience is welcome, it’s not required if you bring the interpersonal traits, sound judgment, and work ethic needed to succeed.** If you’re quick to understand others, communicate with clarity, and adapt in dynamic situations, you’ll be well-positioned to thrive in this role.

What we’re looking for

We’re open to a range of backgrounds, but the strongest candidates will be:

**Natural communicators** – You listen actively, ask thoughtful questions, and build rapport with ease
**Inquisitive and perceptive** – You’re good at uncovering what motivates people and where problems might lie
**Highly self-motivated** – You’re driven to succeed, take initiative, and follow through consistently
**Quick learners** – You can rapidly absorb new information and apply it in real time
**Strong under pressure** – You can make strategic decisions in dynamic environments and adjust as needed
**Organized and accountable** – You thrive with high activity levels (100+ calls/day) and keep meticulous records of your work

**Bonus if you have:**

- Previous experience in sales, customer service, or customer-facing roles
- Experience with CRM tools like Salesforce or Outreach
- Familiarity with industries like maintenance, facilities, or field operations

Note for candidates without direct SDR or sales experience:

To be successful in the interview process, you should **research the terms “CMMS” and “SDR”** beforehand and be prepared to role-play a short cold call. This may include **asking qualifying questions** and conducting **initial discovery** to better understand a potential customer's needs.

What You’ll Do:

- Reach out to inbound leads who have downloaded our app, submitted interest, or started a free trial
- Start real conversations with prospects to **listen closely, ask thoughtful questions**, and understand the challenges they’re trying to solve
- Demonstrate a strong understanding of Coast and the real-world problems it’s built to address
- **Frame their pain points clearly** and outline how Coast could align with their goals
- Collaborate closely with Account Executives by handing off qualified leads **with insight, context, and multiple paths to success**
- Track your outreach and discovery efforts in Outreach and Salesforce
- Meet or exceed activity and qualified opportunity targets

What We Offer

- Training and mentorship from experienced sales professionals
- Clear pathways for advancement based on performance
- 100% remote work
- A collaborative, supportive team environment that values growth

If you’re confident in your communication skills and ready to work hard—we can teach you the rest.

Send your 1–2 minute video (introducing yourself and explaining what Coast is) along with your resume torobby@coastapp.com. We look forward to connecting with you.