Remote Call Center VA (Mortgage Leads) – Fluent English & Call Center Pro

F5 Mortgage is a rapidly expanding U.S. mortgage company, and we're seeking highly skilled Remote Call Center Virtual Assistants based in the Philippines. If you have a proven track record in call center operations and your English is indistinguishable from a native speaker, we want to hear from you!

**Your Role**
As a Call Center VA, you'll be on the front lines, connecting with potential clients and playing a vital role in our sales process. Your responsibilities will include:

-Engaging Prospects: Utilize our auto-dialer systems (VUpgrade to see actual info/Readymode) to make outbound calls and expertly screen potential mortgage clients.
-Seamless Transfers: Efficiently transfer qualified leads directly to our U.S.-based loan officers.
-Accurate Record-Keeping: Maintain meticulous and organized records of all calls and lead interactions.
-Exceptional Service: Deliver a consistently positive and professional experience on every call.

*Who We're Looking For*
We're searching for dedicated professionals who meet the following criteria:

-Flawless English: Your spoken English must be perfectly fluent, neutral, and possess an American accent. You need to sound confident, clear, and articulate on the phone. This is a non-negotiable requirement.
-Call Center Veteran: You must have significant prior experience in outbound or inbound call center roles, or telemarketing. We're looking for someone who can hit the ground running.
-Adaptable & Reliable: You're a quick learner, highly detail-oriented, and dependable. You can handle a high volume of calls and think critically in fast-paced situations.
-Professional Workspace: You have a dedicated, quiet home office environment with a consistently stable and robust internet connection.

**Technical Requirements**
To ensure optimal call quality and performance, your equipment must meet these minimum specifications. These are strictly enforced to prevent audio issues or disconnections.

Processor: Intel Core i7 3.0 GHz or higher, or Apple M1/M2 or higher.
RAM: A minimum of 8GB.
Operating System: Windows 10 or newer, or Mac OS Catalina or newer (ChromeOS is not supported).
Internet: A wired (Ethernet) connection is mandatory. Wi-Fi connections are not permissible for this role.

Underpowered systems often lead to choppy audio, dropped calls, and unreliable performance, impacting both your work and our client's experience. We aim for a smooth and efficient operation for everyone.

**Why Join F5 Mortgage?**
When you join our team, you'll benefit from:

-100% Remote Work: Enjoy the flexibility of working from your home in the Philippines.
-Stable Full-Time Hours: Secure consistent, full-time employment.
-Supportive Environment: Be part of a friendly and cooperative team with opportunities for professional growth.
-Competitive Compensation: Earn competitive pay, complemented by performance-based bonuses.

*Ready to Apply?*
If you're a serious, professional, and experienced call center VA with impeccable English, we invite you to apply and earn what you're truly worth.