Sales & Lead Generation Virtual Assistant

The Position

We’re looking for a confident, organised Sales & Lead Generation Virtual Assistant with experience in outbound sales, lead follow-up, and GoHighLevel. You'll support a growing Australian coaching business that's looking to expand into the US, UK, and Canadian market. You'll help generate leads, promote a best-selling book, and manage sales systems. If you enjoy chasing leads, booking appointments, and keeping pipelines organised, we’d love to hear from you!

About the role

This is a full-time role where 70% of your time will be spent on making outbound sales calls, (best-selling book promotion), customer support, and CRM management — making calls, following up leads, updating GoHighLevel, and keeping the sales pipeline moving. The rest of your time will go to admin tasks like writing follow-up messages, updating outreach records, and documenting repeatable processes.

The Details

• Job Location: Remote, work from home
• Hours (in Philippine Time): TBC
• Company Location: Australia
• Job Type: Full-Time, 40 hours per week
   

Benefits

• A full-time, WFH remote role with set hours and long-term growth potential.
• Quarterly and annual performance bonuses.
• Integration into a respected Australian coaching business.
• Training support and documented protocols provided.

Responsibilities

Sales Support & CRM Management (70%)

This role is focused on keeping the sales pipeline organised, leads moving, and systems updated.

• Make outbound calls to warm and cold leads in the US, UK, and Canadian markets
• Follow up on inbound enquiries via phone, SMS, email, and LinkedIn
• Set appointments for discovery calls and follow up if prospects go quiet
• Manage, update, and track all leads in GoHighLevel or similar CRM systems
• Write and send follow-up messages using templates or AI-assisted drafts
• Monitor CRM automations and flag broken sequences or missed triggers
• Assist with basic sales reporting or lead tracking via CRM dashboards or Sheets

Research new leads and contacts for outreach campaigns.

General Admin & Operations (30%)

These tasks help support internal structure, communication, and system improvements.

• Organise digital files and manage the shared team inbox for sales-related queries
• Help document repeatable processes by building internal SOPs for outreach, follow-ups, or lead handling
  Support onboarding of new clients post-sale with light admin and coordination
• Assist with internal task tracking or communication using Sheets, Trello, or similar tools
• Provide general admin support as needed to keep sales and marketing workflows running smoothly

Software Skills

• GoHighLevel (preferred) or any CRM (HubSpot, Salesforce, etc.)
• Google Workspace (Docs, Sheets, Calendar)
• LinkedIn, WhatsApp, Gmail
• ChatGPT or similar AI tools (for message writing and content drafts)
• Zoom, Loom (for async updates or internal training)

We want to hear from you if you have…

• At least 3-4 years of experience as a sales admin, appointment setter, or outreach VA.
• Experience working with Australian, UK, or US clients in a remote setting.
• Strong understanding of lead pipelines, CRM usage, and follow-up strategies.
• Proven experience making outbound calls and booking appointments.
• Exceptional English communication — both written and verbal.
• Confidence using GoHighLevel or similar CRM tools.
• A strong sense of ownership and motivation to hit targets and keep the CRM organised.
• A calm and clear phone presence that builds trust with prospects.
• The ability to self-manage and troubleshoot issues as they come up.
• Experience using AI tools like ChatGPT to improve or speed up outreach content.

You must also be someone that…

• Communicates confidently and clearly, especially on video and calls
• Follows through without being chased or reminded
• Works well in a small, fast-paced team that values outcomes and ownership
• Organises your work using tools like task lists, CRMs, or dashboards
• Is motivated by small wins and hitting KPIs.