Job Description
Role context, responsibilities, and expectations.
Job Description
This is a remote position.
About the Client:
Expert Glaziers and Glass Repair Australia-Wide
With expert glaziers, specialist engineers, and in-house manufacturing, you can be confident that whatever you need, they'll be able to cover with quality homegrown solutions. You can trust them to know what needs to be Done.
Responsibilities:
Oversee and manage the Email Inbox, promptly addressing and resolving customer inquiries and concerns.
Document all updates and interactions within the system for comprehensive tracking and transparency.
Facilitate the approval process with precision and attention to detail.
Methodically verify and input transaction details for job orders with accuracy and timeliness.
Maintain meticulous records of job orders, payables, and receivables, ensuring data integrity and accessibility.
Provide timely and informative responses to inquiries regarding job orders and their status, fostering clear communication and customer satisfaction.
Streamline the process of delivering comprehensive order status updates to stakeholders, optimizing efficiency and transparency.
Requirements
Experience in Banking/Financial Services/Accounts Payables and Invoice Process or equivalent preferred but not a requirement
Computer proficient ñknowledgeable with MS Office and Microsoft Excel
Attitude of engaging himself/herself to improve business processes
Good documentation skills
Detail-oriented and can multi-task
Excellent English communication skills in both written and verbal
Analytical and can solve problems effectively
Must have Fiber Optic internet with at least 25 Mbps bandwidth
Must have a backup desktop or laptop with the latest OS
Must be able to work from 6 AM-3 PM
Benefits
WHAT WE OFFER:
? Great Place to Work-Certified Company
? Premium HMO
? Holistic employee experience
? Work-from-home and hybrid work setup
? Rewards and incentives
? Monthly engagement activities
? Career advancement opportunities
? Paid referral program
Work Experience
1-3 years