Remote SMS Outreach & Lead Response VA (Full-Time, Fixed Schedule)

Job Title:

Remote SMS Outreach & Lead Response VA (Full-Time, Fixed Schedule)

About the Role:

We’re looking for a highly reliable, detail-oriented Virtual Assistant to manage SMS messaging campaigns, respond to leads, qualify service inquiries, and keep our CRM system updated. You will play a crucial role in how we interact with potential customers on behalf of our clients, making sure no lead is missed and conversations are handled professionally and promptly.

This is a full-time, fixed-schedule position with consistent daily responsibilities, and you'll follow clear SOPs using tools like GoHighLevel, Airtable, and ChatGPT.

Your Daily Responsibilities:

• Log into GoHighLevel daily and review all active client accounts
• Verify SMS automations are running as scheduled using the bulk actions and conversations tabs
• Filter out negative or irrelevant SMS replies and mark them as read
• Use ChatGPT and predefined SOPs to reply to interested leads in a natural, human tone
• Qualify leads by asking appropriate questions based on the service requested
• Check if a lead’s request matches the services offered by the assigned client using Airtable
• Update opportunity stages in GoHighLevel (Replied → Lead → Qualified Lead)
• Enter qualified lead information into Airtable, including pricing based on service scope
• Pause automations when daily lead quota is met for a client (usually 1 per day)
• Cycle through all active accounts continuously throughout the day to catch new messages quickly

Who This Role Is Perfect For:

• Someone who loves structure and follows instructions carefully
• A fast, natural communicator who writes fluent English
• Highly organized and efficient with data entry and workflows
• Comfortable managing multiple client accounts in a remote setting
• Enjoys engaging with people but can spot time-wasters and shut them down fast

Tools You’ll Use:

• GoHighLevel (CRM for managing messages and client workflows)
• Airtable (Database for logging lead info and client details)
• ChatGPT (To help you write and qualify responses)
• Slack, Google Docs/Sheets (for internal communication & training)

Requirements:

• Strong written English and attention to detail
• Availability to work 9am–5pm EST (New York time), 7 days/week
• Quiet and reliable workspace with fast internet
• Experience with GoHighLevel or CRMs is a plus, but not required
• You must be able to follow instructions and SOPs precisely
• Must be comfortable messaging leads on behalf of other people/brands

Job Details:

• Type: Full-Time
• Schedule: Fixed (56 hrs/week)
• Location: Remote
• Start Date: ASAP

Application Form:
https://airtable.com/appOJdwRVdSpqhaI3/pagtIyrexDc0v2RnF/form