Senior Virtual Assistant – Insurance & Legal Compliance

About the Role

We are hiring one exceptional, highly experienced Virtual Assistant to join our growing Australian property management company. This is not an entry-level role — we are only considering candidates with a proven background in insurance compliance, legal admin, or real estate operations, preferably within the Australian property industry.

This role requires someone who takes ownership, follows instructions the first time, and delivers results without follow-up. If you're tired of chaotic teams and want to work in a high-performing business that values efficiency, accountability, and precision — this is the role for you.

Who We Are

The Walmsley Group is a boutique Australian property management company known for being ahead of issues, not just responding to them. Our remote team is made up of professionals who work with structure, consistency, and purpose. We support our VAs with training, clear systems, and direct communication — and we expect excellence in return.

This is a broad and hands-on role where you’ll support our property management team across compliance, leasing, maintenance, and general administration. Your primary responsibilities will include:

1. Insurance & Compliance TrackingReviewing landlord insurance certificates, logging expiry dates, following up renewals, and ensuring full compliance with legal requirements.

2. Lease Review & AdministrationDrafting and checking lease agreements, renewals, and addendums to ensure accuracy and adherence to Australian rental legislation.

3. Maintenance CoordinationRunning end-to-end maintenance workflows, including creating work orders, chasing quotes, following up with trades, and keeping all parties informed.

4. Tenant & Landlord CommunicationMaking and receiving calls to clarify documents, confirm details, and provide updates — with professionalism and attention to detail.

5. Task Management & Workflow OwnershipTaking responsibility for following through on daily tasks, ensuring nothing slips through the cracks, and keeping internal systems updated.

6. Administrative SupportSupporting onboarding, database management, document preparation, and other day-to-day property management functions.

This role requires initiative, accountability, and the ability to operate without constant supervision. What We’re Looking For: 

- Minimum 5 years’ experience in legal admin, insurance compliance, or real estate administration

- Prior experience supporting an Australian real estate agency, insurance business, or law firm is essential

- Strong understanding of lease documentation and compliance obligations (especially QLD preferred)

- Confident communicator with fluent written and spoken English

- High attention to detail with a track record of following through I work smart must be included in your cover letter as well as three reasons we should hire you - this must be placed at the top of the cover letter. 

- Ability to take initiative, manage tasks independently, and work to deadlines. 

Technical Requirements: 
- Desktop or laptop computer (Intel i3 or higher, 8GB RAM minimum)
- Reliable internet connection (minimum 5 Mbps)
- Webcam and headset for meetings
- Stable power supply or backup preferred

Hours and Schedule

- Full-time role
- Monday to Friday (AEST hours)
- 8:30 AM – 5:30 PM Brisbane time
- No weekend work required

Long-term employment only — we are not hiring short-term freelancers

What You’ll Get
-Long-term, full-time remote position
- Three (3) weeks paid annual leave
- Ten (10) paid personal leave days
- Two (2) paid Filipino public holidays per year
- Healthcare allowance 
- Structured onboarding and full training
- Direct training from the operations manager 

A high-trust, high-accountability work culture.