Virtual Assistant

Virtual Assistant — Appointment Setter & Administrative Support

Lively Luxury Designs is a high-end residential design and remodeling firm based in Texas—with plans to expand into new U.S. markets. We’re looking for a proactive and reliable Virtual Assistant to join our operations team. This role blends appointment setting, client communication, administrative coordination, and light social media support.

Ideal candidates will have experience supporting design, construction, or service-based businesses, and are comfortable managing tasks independently.

Key Responsibilities

• Respond to inbound leads via phone, email, and JotForm submissions
• Qualify leads and schedule consultations through Housecall Pro or a similar platform
• Manage internal calendars (Google Calendar, Housecall Pro) and coordinate appointment logistics
• Conduct timely follow-ups for consultation reminders and unclosed leads
• Maintain accurate lead and client records in our CRM and tracking systems
• Provide general administrative support, including document management and client communication
• Assist with social media posting and monitoring via Meta Business Suite
• Repost branded content, support Instagram/Facebook Stories, and track engagement
• Follow up after consultations to ensure project details are logged and next steps are clear

What We’re Looking For

• 1–2+ years experience in a VA or administrative role (ideally in design, construction, or home services)
• Strong appointment-setting and client communication skills
• Tech-savvy and comfortable using:
  • Google Workspace (Docs, Sheets, Calendar, Drive)
  • Housecall Pro or similar scheduling/CRM tools
  • JotForm or other form submission tools
  • Meta Business Suite (for content scheduling and engagement)
• Excellent written and verbal communication in English
• Highly organized, detail-oriented, and self-motivated

Position Details

• Schedule: Monday–Friday, 9 AM to 5 PM CST
• Pay: $6–$8 USD/hour based on experience
• Start Date: ASAP (once the right candidate is selected)

How to Apply

Please send the following to [insert email address here]:

1. Your resume
2. Two professional references

Applications without both a resume and references will not be considered.
Only candidates with demonstrated experience in appointment-setting and supporting service-based businesses will be contacted.