Leasing Coordinator

About Treaty Oak: 

Treaty Oak Property Management is a trusted and growing residential property management company based in Austin, Texas. We manage ~400 residential rental properties, and we pride ourselves on delivering top-notch service to both property owners and tenants. Our company values efficiency, accountability, and attention to detail, and we’re looking for a dedicated virtual/remote Leasing Coordinator to join our team in supporting our daily operations. 

Position Overview: 
The Leasing Coordinator role at Treaty Oak is a full-time remote position that combines both application processing and administrative support responsibilities. This position requires a highly organized and detail-oriented individual who will be responsible for managing rental applications, updating property listings, handling inbound communications, preparing essential documents, and providing additional administrative support for the team. 
We’re looking for a candidate who takes extreme ownership of their tasks, communicates effectively, and ensures accuracy in all aspects of their work. If you’re proactive, reliable, and thrive in a remote setting, we want to hear from you! 

Key Responsibilities: 

Application Processing (AppFolio): 
 Process all incoming rental applications using AppFolio, ensuring they meet approval requirements and are updated properly. 
Verify applicant information, including background checks, income verification, and references. 
Communicate with applicants and leasing agents to gather missing documents or clarify any issues with their applications.
 Maintain accurate records of each applicant’s progress through the approval process. 
 Deliver prompt application determinations 
 Prepare lease agreements 

Administrative Support: 
 Update and maintain MLS rental listings for available properties, ensuring all details (pricing, availability, descriptions) are current and accurate. 
 Maintain Appfolio lease availability and sync with website 
Maintain lease violation write up and reconciliation 
Schedule Property photoshoots 
Maintain and schedule sign and lockbox deliveries/pickups 
 Handle inbound communications via the company website, phone tree, and general email inbox, providing clear and professional responses to potential renters and current tenants. 
Prepare and process essential documents, such as leases, property management agreements, and other related forms using ZipForms. 
Support the team with general administrative tasks, including document management, and assisting with other internal projects as needed. 
Assist in maintaining the organization of digital records and ensure all documents are up-to-date and easy to access. 
 Weekly showing reports for Active lease listings 
 Providing rental history for exiting tenants 
 Track Lease and HOA violations and resolve with tenants 
 Prepare Monthly notices and track entire process for tenants late payments, Notice to Vacate, etc.. 

Skills & Qualifications: 
 Experience with AppFolio or similar property management software is preferred. 
 Experience with MLS listings, ZipForms, and general property management administrative tasks is a plus. 
 Strong attention to detail and ability to follow processes with precision.
 Excellent written and verbal communication skills, with a customer-friendly approach to answering questions and providing updates. 
 Ability to manage multiple tasks effectively while maintaining quality and accuracy.
 Self-motivated and able to work independently in a fully remote environment. 
 A proactive approach to problem-solving and taking ownership of tasks from start to finish. 

Why Join Treaty Oak?
 Be part of a growing and dynamic property management company with opportunities for professional growth. 
 Enjoy the flexibility of a remote work environment with the autonomy to manage your tasks. 
 Join a supportive and collaborative team that values your contributions and expertise. 

How to Apply: 

Please complete this assessment on TestGorilla: ---------- 

On TestGorilla, please submit your resume along with a brief cover letter explaining why you’re the perfect fit for this role and how your experience aligns with the responsibilities outlined. Feel free to include any specific experience you’ve had with AppFolio, MLS, or ZipForms.